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About
Managed Sales
Integrated Services
Our Story
Management Team
Contact
Customized Solutions Checklist
Please check boxes indicating interest in following up with specific R1 integrated customized services.
Accounting
Cash Receipts
Note: R1 Integrated Services need not handle the supplier's cash, just apply it to the aging for reporting
Utilize read-only access to supplier lockbox to obtain payment information
Reconcile and apply cash received to A/R aging report
Reconcile unpaid and underpaid balances for collections, based on supplier's parameters
Collections of past-due accounts
Assess and reconcile unpaid and underpaid balances on a daily basis
Utilize larger retailers' websites to pursue collections, if required by retailers
Contact customers via phone and e-mail to pursue collections
Make multiple attempts to collect; escalate exceptional issues on occasion to supplier as warranted
Investigate and resolve deductions taken by customers
Utilize larger retailers' websites to resolve, if required by retailers
Contact customers via phone and e-mail to resolve
Make multiple attempts to resolve; escalate exceptional issues
Inventory visibility (Web-based Reporting)
Inventories on-hand at one or more warehouses located anywhere in the world
Inbound and outbound shipment status
Other Accounting
Accounts payable processing
General Ledger responsibility
Other accounting services (not mentioned above)
Customer Service
Customer Service
Order Processing
Electronic Invoicing
Information Technology
Information Technology (IT) Services
Note: Most issues are minor and resolved discretely with no business interruption
Dedicated Director of IT and staff
Initial setup of all supplier's customers, both EDI and non-EDI, in R1's Order Management System
Setup of supplier's customers with R1's warehouse and transportation partners
Setup of ASN transactions for customers that require it
Coordination and setup with R1's or supplier's existing warehouses
Ongoing monitoring of EDI activity with same-day issue resolution, as needed
Other Information Technology (IT)
Enterprise planning
Risk Assessment
Disaster Recovery
Other IT services (not mentioned above)
Marketing/Reporting
Marketing / Reporting Services
Orders received (daily, weekly, monthly, as needed)
Sales activity (daily, weekly, monthly, as needed)
Accounting upload (daily, weekly, monthly, as needed)
Shipments made (daily, weekly, monthly, as needed)
Inventory on hand and other inventory related metrics
Customized reporting
Exception reporting and auto-alert notifications
Logistics/Transportation
Logistics / Transportation Services
Dedicated personnel to manage services, related payments, claims, etc.
Freight services (traditional or customized, including truckload, LTL, box car, parcel, other):
Coordination of inbound shipments
Coordination of replenishment shipments
Coordination of outbound shipments
Freight bill payment and auditing
Report generation and automation
Compliance with tariffs and other regulations
File and investigate any freight related claims or losses
Web access to customers with supplier-specific load information
Other administrative traffic duties, as required
Warehousing
Warehousing Services
Receiving, handling, and storing inbound products
Unloading trucks and containers
Palletizing, storing, picking, packing and labeling orders
Inventory control, with regular cycle counting and reporting
Maintain conformity with National Warehouse Management guidelines
Ensure safety, security, protection and necessary insurance coverage
Fulfillment
Fulfillment Services
Centralized management of supplier's fulfillment activities in R1's central warehouse
Can handle numerous small, medium and large projects, simultaneously if needed:
Mass-mailing of coupons, collateral and small samples
Shipments of medium-sized initiatives or samples, via USPS or overnight
Shipments of large-sized initiatives or samples, via USPS or overnight
Will work with marketing team or agency to coordinate initiatives
Development of target-mailing list with hundreds of high-quality targets
Plan and manage all aspects of fulfillment initiatives to supplier’s expectations
Other
Other Services
Make available qualified representatives by phone at all times (24/7)
Provide value-added recommendations to streamline operations and reduce costs
Personnel available to assist with other projects, as requested
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